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Returns or Exchanges are not accepted unless the item you purchased is defective or damaged in transit. If you receive a defective or damaged item, please contact us at info@opal-onyx.com with details of the product and the defect.

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.